Scope
This Privacy Notice applies to the websites sooxt98.space, as well as the Sora app (app.sooxt98.space). It also applies to the Sora mobile application in Malaysia.
Compliance
This Privacy Notice is issued in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. Sora is committed to protecting your personal data and ensuring that it is processed in compliance with the principles of lawful, fair, transparent, and secure processing under the PDPA.
How We Collect Data
Personal data may be collected directly from you, through your use of our websites or apps, or from third parties where necessary to provide our services. This includes digital identity services, secure electronic signatures, digital document signing, and the storage of such documents.
We may also collect data automatically through technologies such as cookies and similar tools, including your IP address, browser type, operating system, and browsing activity. You can manage or disable cookies through your browser settings.
Data We Collect
We may collect the following categories of personal data:
- Full name
- National Registration Identity Card (NRIC) or Passport number
- Phone number
- Email address
- Gender and age
- Home address
- Official identification documents
- Payment and billing details
- Contact details
- Tax or business registration information (if applicable)
- Digital certificate or authentication data
Additionally, we may collect technical information about your device, browser, IP address, and activities on our platforms.
Purpose of Data Processing
Your personal data is processed to enable us to provide services, fulfill contractual obligations, comply with legal requirements in Malaysia, and improve our digital services. This includes identity verification, document authentication, payment processing, and customer support.
Data Disclosure
Your personal data may be disclosed to:
- Government agencies, regulators, or authorities as required by Malaysian law
- Service providers and business partners who assist us in delivering our services
- Any party to whom disclosure is necessary to protect our legal rights or comply with the law
We will not sell or rent your personal data to third parties under any circumstances.
Your Rights under PDPA
Under the Malaysian PDPA, you have the right to:
- Access: Request access to personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw consent to processing of your personal data, subject to legal or contractual restrictions.
- Opt-out: Object to the use of your data for direct marketing purposes.
To exercise these rights, please contact us at privacy@sooxt98.space. Requests will be processed in accordance with the timelines specified in the PDPA.
Data Security
We apply strict physical, technical, and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or disclosure.
Modifications
Sora may update this Privacy Notice from time to time in compliance with Malaysian laws and regulations. Any updates will be published on our website: sooxt98.space.